Shippers: All orders are dispatched using our range of trusted couriers such as USPS, Fed-Ex, UPS and Parcelforce.
- Orders placed before 2 pm will be dispatched on the same day (Monday-Friday)
- Delivery normally takes place within 3-5 working days from dispatch unless otherwise stated on the product page
- Some product ranges may take 5 or more working days for delivery
- International Customer Note: Any applicable Import Duty and or Taxes will be payable to the courier before delivery. Make sure you understand our Terms & Conditions.
- A signature is required for some but not all of our deliveries. If your delivery requires a signature and you are not there, the courier will leave it with a neighbour, in a safe place (if you have one) or take it away again for re-delivery. They will place a card through your door to let you know that they have been, and what action they have taken.
- Any delivery instructions should be included at the checkout when prompted
- You can request delivery to your place of work or any other address, make sure to enter the alternative address in the shipping section during the checkout process.
- Tracking details are available for most orders and will be provided where possible. If you require tracking information please contact us
- If your order does not arrive in the scheduled time please contact us for further information and guidance.
Note: Additional charges may be applied to larger items (which exceed standard courier lengths). You will be notified of this after order confirmation and given the chance to pay additional charges, change your order or cancel your order